This Privacy Policy describes how data is processed within an ETL-based analytics service, including AI/LLM transformation layers, API delivery mechanisms, and infrastructure monitoring systems.
The service is built around ETL workflows, transformed data delivery, secure API accessibility, and ongoing monitoring, maintenance, and support.
Categories of Data Collected
- Identification and contact data voluntarily provided by customers
- Account and authentication data, including API credentials and access identifiers
- Technical usage data, including timestamps, IP addresses, device and browser metadata
- API request logs, endpoint activity, request volume, and error diagnostics
- Support-related communications and service management records
- ETL pipeline execution metadata and transformation logs
- AI/LLM processing metadata related to enrichment and structuring operations
- API delivery and consumption analytics
Purpose of Processing
We process data to provision and manage ETL infrastructure environments, execute Extract, Transform, and Load workflows, apply AI/LLM-based transformation and enrichment, deliver processed and transformed data via secure APIs, monitor system performance, security, and reliability, maintain logs for audit, compliance, and fraud prevention, and provide technical support and service continuity.
Legal Basis
- Performance of a contract
- Legitimate interest in securing and improving the service
- Compliance with legal and regulatory obligations
- Consent, where required by applicable law
Retention
Personal and technical data is retained only for as long as reasonably necessary to provide the service, enforce contractual rights, maintain security, investigate incidents, and comply with applicable law.
Usage logs, transformation records, and API activity data may be retained for audit, compliance, fraud prevention, and service integrity purposes within defined internal retention policies.
Usage logs, transformation records, and API activity data may be retained for audit, compliance, fraud prevention, and service integrity purposes within defined internal retention policies.
Data Security
We implement technical and organizational measures designed to protect data against unauthorized access, disclosure, alteration, and destruction. These measures may include access controls, role separation, encryption in transit, credential management, infrastructure monitoring, and logging.
Sharing of Data
We may share data with infrastructure providers, support providers, and professional advisers strictly where necessary for service delivery, security, compliance, or legal enforcement.
We do not provide raw data redistribution services. All outputs shared with customers consist of processed and transformed data generated within proprietary ETL pipelines.
Customer data is shared only where required for legitimate business operations, security, compliance, or legal obligations.
We do not provide raw data redistribution services. All outputs shared with customers consist of processed and transformed data generated within proprietary ETL pipelines.
Customer data is shared only where required for legitimate business operations, security, compliance, or legal obligations.
International Transfers
Where data is transferred across jurisdictions, we take reasonable steps to apply appropriate safeguards, contractual protections, or operational controls consistent with applicable requirements.
Data Subject Rights
- Right of access
- Right to rectification
- Right to deletion, where applicable
- Right to object or restrict processing, where applicable
- Right to lodge a complaint with a supervisory authority
Updates to This Policy
We may update this Privacy Policy from time to time. Material updates may be communicated through the website, account channels, or service communications.